For Dream Tiles: Puzzle Link, our development and operations group regards user privacy protection as a core operating principle of this tile-matching puzzle game. Every data processing behavior in the game complies with international cross-border privacy regulations, and strict internal control standards are implemented to protect all personal information generated when users match tiles, clear puzzle levels and use in-game functions. As a casual puzzle game released globally, this privacy statement sets out all data processing specifications and privacy commitments for information collected during daily game running. All players are advised to read this document in full before continuing to experience Dream Tiles: Puzzle Link.
Application Boundary of This Privacy Statement
This privacy document elaborates the complete set of our data processing workflows, including all types of user information we capture, legal grounds for data collection, as well as unified standards covering information storage, usage and authorized disclosure. This policy applies equally to every puzzle player of Dream Tiles: Puzzle Link across all regions, without differentiated privacy protection rules based on location.This privacy specification only controls data generated inside the official Dream Tiles: Puzzle Link game client. Any external third-party web pages accessed through hyperlinks embedded in the game operate under independent privacy rules formulated by their respective platform operators. Our team shall bear no responsibility for the data security and information processing mechanisms of these external platforms, whose privacy terms may differ drastically from our puzzle game’s internal regulations. Before accessing any linked third-party websites, users must independently check their dedicated privacy statements. We shall not be liable for any legal consequences arising from the content or data handling practices of third-party platforms linked within our game.
Restrictions on External Sharing of Players’ Personal Data
Under normal daily operation conditions, our team will never sell, rent out or trade your personally identifiable information with external organizations that have no cooperative ties with Dream Tiles: Puzzle Link. We are only allowed to transmit or share your personal information under the following limited, legally compliant scenarios:
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When data transmission is required to provide tile matching gameplay and personalized puzzle services you actively use;
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When information disclosure is compulsory in accordance with local applicable laws, court judgments or official regulatory orders;
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If our operating entity carries out full or partial asset transfer, acquisition, corporate merger or internal organizational restructuring.
Types of Player Information We Collect
All data collection work aims to maintain stable game operation, optimize your tile linking puzzle experience, provide level content and carry out standardized marketing activities that conform to regulatory requirements. All information collection follows local data protection laws, and the specific data categories collected depend on the puzzle game functions you use. All collected player information is divided into three independent categories as follows:
1. Puzzle Operation & Level Record Data
This category includes all operation traces produced when players log in and complete tile matching levels, as well as all text and image content you voluntarily publish through our official in-game channels. We process these operation traces to guarantee smooth level loading, push suitable puzzle content, strengthen platform risk interception, complete local and cloud backups of game databases, and manage daily level updates and service iteration work. The legal basis supporting this data processing is our legitimate commercial interest to provide continuous and stable tile puzzle services for all registered players.
2. Technical Log & Game Performance Statistical Data
These are automatically generated technical records formed during your tile linking game sessions, including your device public network IP address, account login records, WebView browser configuration parameters, single-game stay duration, level access sequences and browsing paths, game startup frequency, device time zone settings and other technical metadata extracted from your mobile equipment. Such logs are collected through built-in official performance statistics tools integrated into the puzzle game client. We utilize these records to analyze overall player activity trends, maintain game stability and crash risk prevention, deliver customized content and compliant advertising materials, and evaluate the actual conversion effect of operation and promotion plans. The legal basis for this data processing is our legitimate business interest for daily operation maintenance, new puzzle level development and targeted marketing plan adjustment.
3. Mobile Device Hardware Identification Metadata
This classification covers basic identification and configuration parameters of the mobile device where you install and launch Dream Tiles: Puzzle Link, including unique device identifiers, operating system versions and core hardware component specifications. This information is mainly used to fix tile rendering compatibility failures, locate game crash abnormalities and identify abnormal account login risks.
Instructions on Handling Sensitive Personal Information
Our team will not actively collect any type of sensitive private data from puzzle game players. Sensitive personal information includes but is not limited to health records, racial and ethnic origin information, religious belief records and criminal case materials. If special legal obligations force us to collect sensitive data under rare circumstances, we will fully abide by all applicable data protection laws: we will only collect such information after obtaining your clear and voluntary consent, when collection is reasonably necessary to provide the tile puzzle services you use, or when explicitly permitted or required by relevant local laws. If you take the initiative to submit sensitive personal information through any in-game channel, your voluntary provision will be deemed as your formal authorization for us to collect and process such information.
Third-Party SDK Partners and External Linked Platforms
Our tile puzzle game client integrates multiple third-party functional SDK modules for advertisement display, player behavior statistics and overall game frame performance optimization. Meanwhile, the game may embed hyperlinks that jump to independent external third-party websites. All third-party service operators have separate and independent privacy management systems, and players need to carefully read their respective privacy statements, user service agreements and other supplementary legal documents before using their supporting services.The complete list of all third-party SDKs integrated into Dream Tiles: Puzzle Link, together with their official privacy policy links, is shown below:
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Applovin & Max: https://www.applovin.com/privacy/
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Facebook: https://www.facebook.com/privacy/policy/?entry_point=comet_dropdown
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Mintegral: https://www.mintegral.com/cn/privacy
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Google AdMob & Firebase: https://policies.google.com/privacy
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Unity & Ironsource: https://unity.com/cn/legal/privacy-policy/
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Vungle & Liftoff:https://privacy.vungle.com/
All personal data collected, processed and stored by the above third-party SDK service providers shall be governed exclusively by their respective official privacy policies. We recommend all puzzle players regularly check the updated privacy rules released by each third-party partner.
Commercial Message Push and User Opt-out Rights
Our operation team may send official game newsletters, account progress reminders and matching promotional content to you through various communication channels, including email, SMS text reminders, in-game system push notifications, social platform messages, physical postal mail and other equivalent notification forms. If you have submitted your personal email address, registered an official game account, purchased in-game premium props or subscribed to our official newsletter service, we will regularly send customized content matching your tile puzzle preferences.You have full and unrestricted rights to stop receiving all commercial marketing notifications at any time. You can complete the unsubscription operation by clicking the exclusive unsubscribe link attached to each marketing message, or contact our official player support team to suspend all subsequent promotional message delivery.
Data Security Protection and Data Retention Specifications
We adopt multi-layer industry-standard physical, electronic and procedural security defense mechanisms to prevent all stored player personal data from improper misuse, accidental loss, unauthorized access, artificial tampering or illegal leakage. Comprehensive security defense measures will automatically activate once you open the Dream Tiles: Puzzle Link game client and use all affiliated online supporting services.We only retain your personal data within the shortest reasonable period required to achieve corresponding service goals. Once the data no longer meets the requirements of tile puzzle game operation, business maintenance or legal compliance obligations, we will thoroughly anonymize or permanently delete the data in strict accordance with local data protection laws and regulations.
Revision and Update Mechanism of This Privacy Statement
Our internal compliance team will regularly conduct comprehensive reviews of this privacy document and all internal data processing operation workflows. We reserve the right to revise and update this policy document irregularly to adapt to business adjustments, technical version upgrades and newly updated global data protection legal requirements. After completing policy revisions, we will publish the latest effective version on our official online platform, and all revised clauses shall take effect immediately upon public release.If the policy update contains major content adjustments that substantially affect the legitimate rights and interests of registered puzzle players, we will send revision notification reminders to affected users via the email address bound to their game accounts. We suggest players visit our official platform frequently to view the latest effective version of this privacy policy.
Players’ Right to Modify Personal Information
We promise to ensure the accuracy, completeness and timeliness of all player personal data stored in our internal server system. If any of your personal information changes, you shall notify our player support team in a timely manner. If you find any personal data we store about you contains errors, missing items or outdated content, you may submit a formal data modification application to our support team at any time. We will process all valid modification applications within a reasonable processing cycle.You can independently edit your account profile information in the settings panel of the game client, or submit a modification request by contacting our official player support channel. If we cannot process your modification application for legally valid reasons, we will issue a formal written explanation to you and inform you of the dedicated complaint channel for appealing this decision.
Player Support Contact Information & Privacy Complaint Channel
The operation team of Dream Tiles: Puzzle Link always adheres to a player-oriented service concept. If you have any inquiries, feedback or formal complaints related to personal data protection or the clauses in this privacy statement, you can contact our dedicated privacy support team through the contact information reserved below. After receiving your privacy-related feedback submission, we will launch a complete formal investigation and provide an official written reply within a reasonable time frame. For all questions involving our collection, utilization, processing or authorized disclosure of your personal data, please submit consultation requests through our official contact channels listed below.